Job Description
Join our dynamic team at Grand Resorts International as a Hotel Shift Supervisor and enjoy weekly pay in the heart of Las Vegas! We're seeking energetic professionals to oversee daily operations during evening and overnight shifts. This role offers immediate start dates, comprehensive training, and opportunities for career advancement in the hospitality industry. Experience the excitement of Las Vegas while building a stable career with competitive wages and flexible scheduling.
Our Las Vegas properties are renowned for exceptional guest experiences, and we're looking for dedicated supervisors to maintain our high standards. You'll work alongside a supportive team in a fast-paced environment where your contributions directly impact guest satisfaction. Benefits include employee discounts, meal allowances, and performance bonuses.
Responsibilities
- Manage front desk operations during assigned shifts (evening/overnight)
- Train and supervise 5-8 team members including bellhops and concierge staff
- Handle guest check-ins/check-outs using PMS software (Opera experience preferred)
- Resolve escalated guest complaints with professionalism and empathy
- Conduct nightly audits of cash handling and reservation systems
- Coordinate with housekeeping and security departments for seamless operations
- Implement emergency procedures during critical incidents
Qualifications
- Minimum 2 years hotel supervisory experience
- Proficiency in Opera PMS or similar property management systems
- Ability to work flexible shifts including weekends/holidays
- Strong conflict resolution and multitasking abilities
- Nevada Gaming Card required (assistance provided)
- Valid Nevada driver's license (for property transportation needs)
- First Aid/CPR certification preferred
- Fluent in English; Spanish beneficial