Job Description
Join Baltimore's premier hospitality team with our exclusive weekly pay program! We're seeking dedicated shift workers to deliver exceptional guest experiences at our downtown Baltimore hotel. Enjoy consistent schedules, competitive pay, and immediate weekly payouts. Perfect for career-driven individuals seeking stability in the thriving hospitality sector.
Responsibilities
- Deliver outstanding customer service to hotel guests across all touchpoints
- Manage check-in/check-out procedures efficiently using hotel systems
- Operate POS systems for transactions and maintain accurate financial records
- Coordinate housekeeping, maintenance, and security protocols during shifts
- Resolve guest inquiries and operational issues promptly
- Adhere to safety standards and emergency response procedures
- Collaborate with cross-functional teams to ensure seamless operations
Qualifications
- Minimum 1 year hospitality or customer service experience
- Flexible availability for day/night/weekend shifts
- Proficiency in hotel management software (Opera, Fidelio)
- Strong communication and conflict resolution skills
- Valid Maryland food handler certification (preferred)
- Ability to lift 25lbs and stand for extended periods
- Basic math and cash handling abilities
- Positive attitude under pressure situations