Job Description
Join Grand City Hotels in Detroit and enjoy the stability of weekly pay while working flexible shifts in a dynamic hospitality environment. We're seeking dedicated individuals to deliver exceptional guest experiences at our downtown location. With competitive hourly rates and immediate start opportunities, this role is perfect for those seeking reliable income and career growth in the thriving Detroit hospitality scene. Apply today to become part of our award-winning team!
Responsibilities
- Provide exceptional customer service to hotel guests in front desk, housekeeping, or food service roles
- Maintain clean, safe, and welcoming environments across all guest areas
- Operate hotel systems including check-in/out processes and reservation software
- Collaborate with cross-functional teams during peak hours and special events
- Adhere to all safety protocols and brand standards consistently
- Handle guest inquiries and resolve issues promptly with a solutions-oriented approach
- Complete end-of-shift reporting and documentation accurately
Qualifications
- Previous hospitality or customer service experience preferred
- Flexible availability for day, evening, overnight, and weekend shifts
- Strong communication and interpersonal skills
- Ability to work efficiently in fast-paced environments
- Basic computer literacy and comfort with hotel management systems
- Physical stamina to stand/walk for extended periods
- Valid work authorization and reliable transportation
- Positive attitude with commitment to teamwork excellence