Job Description
Join Grand Plaza Hotel's dynamic team as a Hotel Shift Worker and enjoy the stability of weekly pay in the heart of Philadelphia! We're seeking dedicated individuals to ensure seamless operations during evening and overnight shifts. Experience the vibrant energy of Center City while supporting our guests with exceptional service and maintaining our high standards of hospitality.
As a valued team member, you'll receive competitive compensation, flexible scheduling, and opportunities for growth within our award-winning hotel. Our weekly pay system means you'll receive your earnings promptly every Friday, eliminating financial stress and allowing better budgeting. Perfect for students, second-job seekers, or anyone seeking reliable income with consistent hours.
Responsibilities
- Manage front desk operations including guest check-ins/check-outs and room assignments
- Respond to guest inquiries and resolve issues promptly with exceptional service
- Perform nightly security rounds and monitor surveillance systems
- Coordinate with housekeeping and maintenance teams for operational efficiency
- Process payments and manage cash drawer with accuracy
- Maintain detailed shift logs and incident reports
- Uphold brand standards through consistent service delivery
Qualifications
- High school diploma or equivalent required
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible hours including nights/weekends
- Basic computer proficiency with reservation systems
- Valid Pennsylvania driver's license (for valet duties)
- First Aid/CPR certification (or willingness to obtain)