Job Description
Join our award-winning hospitality team at Grand Hotel Kansas City! We're seeking passionate individuals with no prior experience to launch their careers in the luxury hotel industry. Enjoy competitive pay, comprehensive training, and opportunities for advancement in a vibrant downtown location. Perfect for career changers, recent graduates, and service-oriented professionals.
Responsibilities
- Delight guests with exceptional front desk service and check-in/out procedures
- Maintain pristine guest rooms and common areas per 5-star standards
- Assist with luggage handling and guest transportation coordination
- Respond promptly to guest inquiries and requests via phone/digital channels
- Collaborate with housekeeping, maintenance, and food service teams
- Uphold safety and cleanliness protocols throughout all public spaces
Qualifications
- No prior hotel experience required - we train you!
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods
- Flexible schedule availability (nights, weekends, holidays)
- Basic computer literacy and smartphone proficiency
- Valid driver's license preferred for shuttle services