Job Description
Join our award-winning team at Grand Plaza Hotel in downtown San Jose! We're seeking passionate hospitality professionals to deliver exceptional guest experiences. As a premier destination for business and leisure travelers, we offer competitive pay, comprehensive benefits, and rapid onboarding for qualified candidates. Immediate start dates available!
Responsibilities
- Provide exceptional customer service to hotel guests
- Manage front desk operations including check-in/check-out
- Coordinate housekeeping and maintenance requests
- Handle reservations and guest inquiries
- Uphold brand standards and cleanliness protocols
- Collaborate with cross-functional teams
- Resolve guest issues promptly and professionally
Qualifications
- Minimum 1 year hotel or hospitality experience
- Strong communication and interpersonal skills
- Ability to work flexible shifts (evenings/weekends)
- Proficiency with hotel management systems
- Valid California driver's license (if applicable)
- Ability to lift 25 lbs and stand for extended periods
- Basic computer literacy
- Positive attitude and problem-solving mindset