Job Description
Join Miami's premier luxury hotel and kickstart your hospitality career immediately! We're seeking passionate individuals to deliver exceptional guest experiences in the heart of South Beach. Enjoy competitive pay, flexible scheduling, and a vibrant workplace culture. Start work within 48 hours of application! Benefits include complimentary meals, employee discounts, and growth opportunities. Apply now to join our award-winning team.
Responsibilities
- Deliver exceptional customer service to hotel guests across all departments
- Manage check-in/check-out processes efficiently using hotel software
- Respond promptly to guest inquiries and resolve service issues
- Maintain cleanliness and organization of public areas and guest rooms
- Collaborate with team members to ensure seamless operations
- Adhere to all safety, health, and sanitation protocols
- Assist with event setup and special guest requests
Qualifications
- Minimum 1 year hotel or customer service experience preferred
- Ability to work flexible shifts including nights, weekends, and holidays
- Strong communication and interpersonal skills
- Basic computer literacy and POS system knowledge
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Valid Florida driver's license (for valet positions)
- Must pass background check and drug screening
- Spanish fluency highly valued