Job Description
Are you passionate about hospitality and looking for immediate employment? Grand Harbor Hotel in Baltimore, Georgia, is currently seeking dedicated professionals to join our dynamic team.
We offer a competitive benefits package, including health insurance, paid time off, and opportunities for career advancement. If you are a motivated individual ready to make an impact in a top-tier environment, we want to meet you.
Responsibilities
- Greet and Welcome: Provide a warm and professional welcome to all guests upon arrival.
- Guest Services: Assist guests with check-in, check-out, and room assignments efficiently.
- Front Desk Operations: Answer phone calls, respond to emails, and manage reservations using hotel management software.
- Area Maintenance: Keep public areas, lobbies, and restrooms spotless and well-stocked.
- Issue Resolution: Address guest complaints or requests promptly to ensure 100% satisfaction.
- Team Collaboration: Work closely with housekeeping and maintenance staff to ensure seamless operations.
- Cash Handling: Process payments accurately and maintain daily cash drawers.
Qualifications
- Experience: Previous experience in hotel management or customer service is preferred but not required.
- Education: High school diploma or GED equivalent.
- Communication: Excellent verbal and written communication skills.
- Availability: Must be available to work flexible shifts, including weekends and holidays.
- Computer Skills: Basic proficiency with computers and POS systems.
- Attitude: A positive, customer-focused attitude and professional appearance.