Job Description
Join our award-winning luxury hotel team in the heart of Los Angeles! We're seeking passionate individuals to deliver exceptional guest experiences at our iconic downtown location. Enjoy competitive pay, flexible scheduling, and immediate start dates. Perfect for career changers, hospitality newcomers, or experienced professionals seeking rapid advancement. Apply today and become part of LA's premier hospitality destination!
Responsibilities
- Provide exceptional front desk service including check-ins, check-outs, and guest inquiries
- Manage room inventory and coordinate housekeeping operations
- Handle guest complaints with professionalism and empathy
- Process payments and maintain accurate financial records
- Assist with event setup and guest concierge services
- Train and mentor new team members
- Uphold strict cleanliness and safety standards
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum 1 year customer service experience
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency (reservation systems a plus)
- Valid California driver's license (if valet position)
- Positive attitude and team-oriented mindset
- Ability to stand for extended periods