Job Description
Welcome to the heart of the French Quarter. The Grand New Orleans Hotel is currently seeking enthusiastic and reliable individuals to join our elite hospitality team. We are looking for Hotel Staff Needed who are passionate about guest satisfaction and ready to start a rewarding career in the hospitality industry. No prior experience is necessary—we provide comprehensive training to help you succeed.
As part of our team, you will play a crucial role in ensuring every guest has a memorable stay in the Big Easy. Whether it's welcoming visitors at the front desk or ensuring our public spaces are immaculate, your dedication will shine through.
Responsibilities
- Greet and Welcome: Provide a warm, professional, and welcoming greeting to all guests upon arrival.
- Guest Assistance: Assist guests with check-in/check-out processes, inquiries, and directions to local attractions.
- Room Preparation: Assist housekeeping with cleaning and organizing guest rooms to the highest standards of cleanliness.
- Luggage Support: Handle guest luggage with care and assist with transportation needs.
- Front Desk Operations: Answer phone calls, respond to emails, and manage correspondence efficiently.
- Facility Maintenance: Monitor common areas for cleanliness and report any maintenance issues promptly.
- Event Support: Assist with setup and teardown for hotel events and conferences.
Qualifications
- No Experience Required: We value attitude and work ethic over past experience.
- Age Requirement: Must be at least 18 years old.
- Communication: Excellent verbal and written communication skills.
- Reliability: Ability to work flexible hours, including weekends and holidays.
- Teamwork: A positive, team-oriented mindset and a willingness to learn.
- Physical Stamina: Ability to stand for long periods and perform physical tasks as needed.
- Availability: Must be available for full-time shifts.