Job Description
Are you passionate about hospitality and creating memorable guest experiences?
The Capital Grand Hotel in Sacramento, CA, is currently urgent hiring for dedicated professionals to join our dynamic team. We are looking for individuals who thrive in a fast-paced environment and are ready to showcase their skills.
Why Join Us?
- Competitive hourly rates with performance bonuses.
- Comprehensive health, dental, and vision insurance.
- Employee discount on dining and spa services.
- Opportunities for career advancement within the hospitality industry.
We offer a vibrant work culture and the chance to be part of Sacramento's premier hospitality scene.
Responsibilities
- Provide exceptional customer service to all guests, ensuring a welcoming and comfortable atmosphere.
- Assist with check-ins, check-outs, and room assignments efficiently.
- Maintain cleanliness and organization of the lobby, hallways, and common areas.
- Handle guest inquiries and complaints with professionalism and patience.
- Collaborate with the front desk and housekeeping teams to ensure seamless operations.
- Process payments and manage reservations accurately.
- Uphold all safety and security protocols at all times.
Qualifications
- High school diploma or equivalent required.
- Previous experience in the hospitality or customer service industry is preferred.
- Strong communication and interpersonal skills.
- Ability to work flexible shifts, including weekends and holidays.
- Proficiency in basic computer applications and POS systems.
- Physical stamina to stand for long periods and lift light furniture.
- Must pass a background check and drug screening.