Job Description
Join our award-winning hospitality team at Grand Plaza Hotel! We're seeking enthusiastic individuals with no prior experience to start their careers in the dynamic hotel industry. As a Hotel Staff member, you'll receive comprehensive training and mentorship to develop essential customer service and operational skills. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing organization.
Responsibilities
- Provide exceptional guest service at the front desk and throughout the hotel
- Assist with check-in/check-out processes and manage reservations
- Perform housekeeping duties to maintain clean, inviting guest rooms
- Support food and beverage operations in restaurant/banquet settings
- Collaborate with team members to resolve guest inquiries promptly
- Adhere to all safety and sanitation protocols
- Contribute to a positive, guest-centered work environment
Qualifications
- No prior hotel experience required - we train from the ground up!
- High school diploma or equivalent preferred
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods
- Team-oriented mindset with attention to detail
- Flexibility to work weekends, evenings, and holidays
- Basic computer literacy
- Positive attitude and willingness to learn