Job Description
Join our award-winning team at Grand Plaza Hotel in Albuquerque! We're seeking enthusiastic individuals to join our hospitality family – no prior experience necessary. As a Hotel Staff member, you'll deliver exceptional guest experiences while working in a dynamic, supportive environment. We offer comprehensive training, career growth opportunities, and a vibrant workplace culture. If you're passionate about service and ready to start your hospitality journey, apply today!
Responsibilities
- Provide exceptional guest service at check-in/check-out and throughout the guest journey
- Perform housekeeping duties including room cleaning, sanitization, and restocking
- Assist with luggage handling and guest transportation arrangements
- Respond to guest inquiries and resolve issues promptly
- Maintain cleanliness of public areas (lobby, pool, dining spaces)
- Collaborate with cross-functional teams for seamless operations
- Adhere to safety protocols and brand standards
Qualifications
- No prior hospitality experience required – training provided
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Basic computer literacy for reservation systems
- Physical stamina for standing, walking, and lifting (up to 25 lbs)
- Positive attitude and customer-first mindset
- Must be 18+ and eligible to work in the US