Job Description
Are you passionate about creating unforgettable guest experiences? Luxe Horizon Hospitality Group is currently expanding our elite team in Los Angeles and is seeking dedicated individuals for immediate positions. We are looking for driven staff members to join our world-class hotel operations.
As a leader in the hospitality industry, we pride ourselves on excellence and service. Due to high demand and our upcoming expansion, we are holding an urgent hiring drive to fill various roles. We offer a competitive compensation package, comprehensive benefits, and a vibrant work culture that values every team member.
Why Join Us?
- Competitive hourly wages and performance bonuses.
- Health, dental, and vision insurance.
- Free meals and employee accommodation.
- Opportunities for rapid career advancement.
Responsibilities
- Greet and warmly welcome guests upon arrival, ensuring a seamless check-in and check-out process.
- Respond to all guest inquiries and complaints with professionalism and efficiency, escalating issues when necessary.
- Maintain the cleanliness and organization of the lobby, public areas, and hotel corridors.
- Assist with front desk operations, including phone management, booking reservations, and processing payments.
- Coordinate with housekeeping and maintenance teams to ensure room readiness and facility upkeep.
- Monitor security cameras and access points to ensure a safe environment for guests and staff.
Qualifications
- High school diploma or equivalent required; a degree in Hospitality Management is a plus.
- Previous experience in a hotel, resort, or luxury service environment is preferred.
- Strong verbal communication and interpersonal skills.
- Ability to work flexible shifts, including early mornings, late nights, weekends, and holidays.
- Proficiency in using property management systems (PMS) and basic computer applications.
- Must possess a professional appearance and a positive attitude.