Job Description
Join our award-winning team at the Grand Detroit Hotel and become part of the city's premier hospitality experience. We're seeking dynamic Weekend Hotel Staff to deliver exceptional service during our busiest guest interactions. Enjoy competitive pay, flexible weekend scheduling, and opportunities for growth within our luxury downtown property. Perfect for students, second earners, or hospitality professionals seeking weekend-focused roles.
Responsibilities
- Deliver outstanding guest service across front desk, concierge, and housekeeping functions
- Manage check-in/check-out processes efficiently using hotel management systems
- Address guest inquiries and resolve issues promptly with a solutions-oriented approach
- Coordinate with maintenance and food service teams for seamless operations
- Maintain pristine guest rooms and public areas according to luxury standards
- Process payments and manage cash handling procedures accurately
- Assist with event setup and VIP guest services during weekend functions
Qualifications
- Previous hotel or hospitality experience preferred but not required
- Exceptional communication and interpersonal skills
- Ability to work weekends (Saturday/Sunday) with flexible availability
- Strong attention to detail and organizational abilities
- Basic computer proficiency and point-of-sale system knowledge
- Physical stamina for standing and walking throughout shifts
- Valid Michigan driver's license (for airport shuttle duties if applicable)
- Positive attitude and commitment to teamwork