Job Description
Join our award-winning beachfront hotel in Long Beach, CA, where we offer competitive weekly pay and a dynamic work environment! We're seeking passionate hotel staff to deliver exceptional guest experiences at our luxury property. Enjoy flexible scheduling, comprehensive benefits, and career advancement opportunities in Southern California's thriving hospitality scene.
Responsibilities
- Provide exceptional customer service to hotel guests at all touchpoints
- Manage check-in/check-out processes efficiently using hotel software
- Handle guest inquiries, complaints, and special requests promptly
- Maintain cleanliness and safety standards in public areas and guest rooms
- Collaborate with housekeeping, maintenance, and management teams
- Process payments and manage financial transactions accurately
- Assist with event setup and banquet services when required
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy and POS system knowledge
- Valid California driver's license (if driving required)
- Ability to lift up to 50 lbs and stand for extended periods
- Food Handler's certification (or willingness to obtain)
- Positive attitude and problem-solving mindset