Job Description
Join our award-winning team at Coastal Hospitality Group and transform guest experiences with your exceptional service! We're seeking passionate Hotel Staff to deliver memorable stays at our premier San Diego location. Enjoy weekly pay, competitive benefits, and a vibrant work culture in America's Finest City. As a key member of our hospitality family, you'll contribute to creating unforgettable moments while advancing your career in the luxury hospitality sector.
Responsibilities
- Deliver exceptional guest service through personalized check-in/check-out experiences
- Maintain pristine room standards and public areas with meticulous attention to detail
- Resolve guest inquiries and concerns promptly with solution-oriented approaches
- Coordinate seamlessly with housekeeping, maintenance, and F&B departments
- Process reservations and manage room inventory with precision
- Upsell premium amenities and services to enhance guest satisfaction
- Adhere to safety protocols and emergency procedures
Qualifications
- Minimum 1 year hospitality or customer service experience
- Flexible availability including nights, weekends, and holidays
- Valid California Food Handler Card (preferred)
- Proficient in PMS systems (Opera/Micros experience a plus)
- Strong communication and conflict resolution skills
- Ability to stand/walk for extended periods
- Must pass background check and drug screening
- High school diploma or equivalent required