Job Description
Join our award-winning team at Grand Horizon Hotels, where we prioritize employee growth and guest satisfaction. We're seeking passionate Hotel Staff to deliver exceptional service with the added benefit of weekly pay and flexible shift schedules including nights, weekends, and holidays. Enjoy competitive wages, comprehensive training, and a supportive environment where your contributions are recognized.
Responsibilities
- Provide exceptional guest service during check-in, check-out, and throughout their stay
- Maintain pristine cleanliness in guest rooms, lobbies, and common areas
- Handle guest inquiries and resolve issues promptly with a solutions-oriented approach
- Collaborate with cross-functional teams to ensure seamless operations
- Adhere strictly to safety protocols and brand standards
- Assist with inventory management and restocking of supplies
- Process payments and manage financial transactions accurately
Qualifications
- Minimum 1 year hospitality or customer service experience
- Flexible availability to work evenings, weekends, and holidays
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods and lift up to 30 lbs
- Basic computer proficiency for reservation systems
- Valid Arizona driver's license (if required for role)
- High school diploma or equivalent required