Job Description
Join New York's premier luxury hotel chain and enjoy the stability of weekly pay while building a rewarding hospitality career. We're seeking passionate Hotel Staff to deliver exceptional guest experiences in the heart of Manhattan. With competitive wages, comprehensive benefits, and career advancement opportunities, this is your chance to thrive in one of the world's most vibrant cities.
Responsibilities
- Deliver exceptional guest service across front desk, housekeeping, and food & beverage departments
- Process check-ins/check-outs efficiently using hotel management systems
- Maintain immaculate room standards and public area cleanliness
- Resolve guest inquiries and complaints with professionalism
- Collaborate with team members during peak hours and special events
- Adhere to all safety, hygiene, and brand compliance protocols
- Support cross-functional operations during high-demand periods
Qualifications
- Minimum 1 year hotel/hospitality experience preferred
- Strong communication and interpersonal skills
- Flexibility to work evenings, weekends, and holidays
- Basic computer proficiency with reservation systems
- Ability to stand/walk for extended periods and lift 25+ lbs
- Valid New York State work authorization
- Customer service certification a plus