Job Description
Join our award-winning team at Grand Hospitality Group! We're seeking passionate hotel staff to deliver exceptional guest experiences in the heart of Raleigh. Enjoy weekly pay, competitive benefits, and career growth opportunities. Perfect for hospitality professionals who thrive in dynamic environments.
Responsibilities
- Provide exceptional guest check-in/check-out services
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve complaints promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Uphold brand standards and safety protocols
- Assist with event coordination and concierge services
Qualifications
- 1+ years hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Proficiency in reservation systems (e.g., Opera, PMS)
- Ability to work flexible shifts including nights/weekends
- Valid North Carolina driver's license (if required for shuttle duties)
- Basic computer literacy and multitasking abilities
- Customer service certification a plus
- Ability to lift 25 lbs occasionally