Job Description
Welcome to The Grand Kansas City Hotel, a premier destination for luxury and comfort in the heart of the Midwest. We are currently seeking enthusiastic and professional individuals to join our immediate hiring team for various positions across the hotel.
We are committed to providing world-class hospitality and are looking for team members who embody our core values of integrity, excellence, and guest satisfaction. If you are ready to advance your career in the hospitality industry, we invite you to apply today.
Benefits & Perks:
- Competitive hourly wage ($18 - $25/hr).
- Comprehensive health, dental, and vision insurance.
- Employee discount on dining and hotel stays.
- Flexible scheduling and opportunities for promotion.
- Professional training and development programs.
Don't miss this chance to work in a dynamic environment. We look forward to welcoming you to our family!
Responsibilities
- Greet and warmly welcome guests upon arrival, ensuring a positive first impression and seamless check-in process.
- Manage the front desk operations, including answering phones, processing reservations, and handling inquiries with professionalism.
- Assist guests with check-out procedures and process payments accurately using POS systems.
- Maintain the cleanliness and organization of the lobby, reception area, and common spaces.
- Coordinate with housekeeping and maintenance teams to address guest requests and room issues promptly.
- Handle cash transactions, prepare daily bank deposits, and reconcile accounts at the end of the shift.
- Support special events and VIP guests by providing personalized service and assistance.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in hospitality, customer service, or a related field is preferred.
- Strong communication skills with the ability to interact positively with guests from diverse backgrounds.
- Ability to stand for extended periods and lift moderate weights (up to 25 lbs).
- Proficiency in Microsoft Office and property management software is a plus.
- Flexibility to work varying shifts, including weekends, nights, and holidays.
- Valid driver’s license is an asset.