Job Description
Immediate opportunities available at our premium downtown Cleveland hotel! We're seeking passionate hospitality professionals to join our dynamic team. Enjoy competitive pay, flexible schedules, and a chance to work in one of Ohio's most iconic destinations. Perfect for experienced hospitality professionals looking for immediate work in a fast-paced environment.
Responsibilities
- Deliver exceptional guest experiences through personalized service and attention to detail
- Manage check-in/check-out procedures efficiently while maintaining accuracy
- Handle guest inquiries and resolve issues promptly to ensure satisfaction
- Collaborate with housekeeping, maintenance, and food service teams
- Process payments and manage billing transactions securely
- Maintain cleanliness and organization of front desk and common areas
- Adhere to all safety and sanitation protocols
Qualifications
- Minimum 1 year hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer proficiency with reservation systems
- Problem-solving abilities with a positive attitude
- Valid Ohio driver's license (if driving required)
- Ability to lift 25 pounds and stand for extended periods
- Must pass background check and drug screening