Job Description
Are you a driven high school or college student looking to kickstart your career in luxury hospitality? The Grand Chicago Hotel is currently hiring a Junior Hotel Operations Assistant in the vibrant heart of Chicago.
This role offers a unique blend of responsibility and learning, allowing you to shadow experienced management while handling essential front-desk tasks. If you have a positive attitude and want to work in one of the city's most iconic locations, we want to meet you.
Why Join Our Team?
- Competitive hourly pay starting at $16.50.
- Flexible scheduling for students.
- On-the-job training in hotel management.
- Discounts on dining and spa services.
Take the first step towards a professional career in the hospitality industry. Apply today!
Responsibilities
- Assist the Front Office Manager in daily operations and guest check-ins.
- Manage incoming reservation requests and ensure accurate room allocation.
- Monitor lobby cleanliness and maintain a welcoming atmosphere.
- Handle guest inquiries and resolve complaints with a focus on customer satisfaction.
- Process payments and reconcile daily cash transactions.
- Perform light administrative duties and data entry.
Qualifications
- Must be at least 16 years of age.
- Currently attending high school or college.
- Excellent verbal communication skills.
- Must be available for evening, weekend, and holiday shifts.
- Strong work ethic and attention to detail.
- Ability to stand for extended periods.