Job Description
Join our award-winning Virginia Beach hotel team as a Front Desk Agent and enjoy weekly pay! We're seeking energetic hospitality professionals to deliver exceptional guest experiences at our oceanfront property. This role offers rapid career advancement opportunities, competitive benefits, and the chance to work in one of America's most vibrant coastal destinations. Perfect for locals seeking stability and growth in the thriving Virginia Beach tourism industry.
Responsibilities
- Manage guest check-in/check-out procedures with efficiency and warmth
- Handle reservations, room assignments, and billing inquiries
- Resolve guest concerns promptly while maintaining service standards
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Utilize hotel management software (Opera/Micros) effectively
- Act as local tourism ambassador for guests
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience preferred
- Exceptional communication and problem-solving skills
- Proficiency with basic computer systems and reservation software
- Ability to work flexible shifts including nights/weekends
- Valid Virginia driver's license (if airport shuttle duties required)
- Multi-language skills a plus (Spanish/Portuguese)
- Must pass background check and drug screening