Job Description
Welcome to Horizon Hospitality Group, where we redefine the guest experience with premium service and modern amenities. We are currently seeking motivated individuals to join our team as Night Audit / Front Desk Agents in the vibrant city of Tucson, Arizona.
Whether you are looking for your first job or a career change, our comprehensive training program ensures you have all the tools needed to succeed in the hospitality industry. Enjoy the unique benefits of our night shift schedule, including quiet environments and discounted rates on room stays!
Responsibilities
- Check guests in and out efficiently using our modern Property Management System (PMS).
- Handle guest inquiries, complaints, and requests with a premium, service-oriented attitude.
- Perform night audit duties, including balancing the PMS and generating nightly reports.
- Maintain a pristine lobby and common areas to ensure a welcoming atmosphere.
- Assist with security checks and key management procedures.
- Process payments and verify folios for accuracy.
Qualifications
- High school diploma or equivalent required.
- Must be available to work rotating night shifts (typically 11:00 PM – 7:00 AM).
- Strong customer service skills and a friendly demeanor.
- Basic computer literacy and attention to detail.
- Ability to work independently with minimal supervision.
- Valid driver's license is a plus.