Job Description
Join the vibrant energy of downtown Austin as a Night Auditor at Grand Hotel Austin! We're seeking a detail-oriented professional to oversee our overnight operations while delivering exceptional guest experiences. Enjoy competitive pay, comprehensive benefits, and the unique opportunity to work during Austin's most exciting hours. Perfect for night owls who thrive in dynamic environments!
Responsibilities
- Manage front desk operations during overnight hours (11 PM - 7 AM)
- Process guest check-ins/check-outs and handle billing inquiries
- Conduct nightly audits of financial transactions and reports
- Respond to guest requests with exceptional service standards
- Monitor security systems and address safety concerns proactively
- Coordinate with housekeeping and maintenance teams for operational efficiency
- Prepare end-of-day reports and financial reconciliations
Qualifications
- Minimum 1 year hotel front desk or night audit experience
- Proficiency in Opera or similar property management systems
- Strong attention to detail and numerical accuracy
- Excellent problem-solving and conflict resolution skills
- Ability to work independently with minimal supervision
- Flexible availability to cover overnight shifts
- Texas Food Handler certification preferred