Job Description
Join our luxury downtown hotel as a Night Auditor and become the guardian of our guests' comfort during the magical hours of San Francisco. This pivotal role combines financial precision with exceptional hospitality in an iconic setting. Enjoy competitive pay, comprehensive benefits, and the unique opportunity to experience the city's vibrant nightlife while ensuring seamless operations.
Responsibilities
- Perform end-of-day reconciliation of guest accounts and daily financial transactions
- Check in/out guests efficiently during overnight hours using PMS systems
- Address guest inquiries and resolve service issues with professionalism
- Monitor security systems and respond to emergency protocols
- Prepare daily reports for management review
- Coordinate with housekeeping and maintenance teams for overnight requests
Qualifications
- Minimum 1 year hotel front desk or night audit experience
- Proficiency with Opera, Fidelio, or similar PMS software
- Strong mathematical aptitude and attention to detail
- Exceptional problem-solving and conflict resolution skills
- Ability to work independently with minimal supervision
- Valid California driver's license preferred
- Flexible availability for weekend and holiday shifts