Job Description
Join our elite hospitality team at Grand Plaza Hotel, where night shift excellence meets vibrant Philadelphia energy. We're seeking a meticulous Night Auditor to safeguard our operations while our city sleeps. This role is perfect for detail-oriented professionals who thrive in nocturnal environments and value work-life balance with daytime availability. Enjoy competitive pay, comprehensive benefits, and the unique opportunity to experience Philadelphia's nightlife scene while advancing your hospitality career.
Responsibilities
- Monitor front desk operations and guest services during overnight hours
- Perform daily audits of financial transactions and reconcile accounts
- Address guest inquiries with exceptional service standards
- Oversee security protocols and emergency response procedures
- Prepare end-of-day reports and manage check-in/check-out processes
- Coordinate with housekeeping and maintenance teams for operational efficiency
- Maintain accurate guest records and reservation systems
Qualifications
- Minimum 1 year hotel front desk or night shift experience
- Proficiency in property management systems (Opera/PMS preferred)
- Strong mathematical aptitude and attention to detail
- Valid Pennsylvania hospitality certification or willingness to obtain
- Exceptional problem-solving and conflict resolution skills
- Ability to work independently with minimal supervision
- Flexible schedule availability including weekends and holidays
- Basic knowledge of Philadelphia tourism attractions preferred