Job Description
Join our award-winning luxury hotel in the heart of downtown San Francisco! We're seeking a detail-oriented Night Auditor to ensure seamless overnight operations while delivering exceptional guest experiences. This role combines front desk responsibilities with critical financial reconciliation tasks in a vibrant 24/7 environment. Enjoy competitive pay, comprehensive benefits, and the unique opportunity to work during San Francisco's most magical hours. Perfect for night owls who thrive in dynamic settings!
Responsibilities
- Manage guest check-ins/check-outs during overnight shifts with efficiency and warmth
- Perform daily reconciliation of hotel accounts and financial transactions
- Address guest inquiries and resolve service issues promptly
- Monitor security systems and building access protocols
- Prepare daily reports for management team review
- Coordinate with housekeeping and maintenance teams for urgent requests
- Maintain accurate records of incidents and guest communications
Qualifications
- 1+ years hotel front desk or night audit experience preferred
- Proficiency in hotel management systems (Opera/Micros)
- Exceptional attention to detail and mathematical accuracy
- Strong problem-solving and conflict resolution skills
- Ability to work independently with minimal supervision
- Valid California driver's license (for property runs)
- Flexible availability including weekends and holidays
- Basic knowledge of San Francisco tourism attractions