Job Description
Join our award-winning luxury hotel in downtown Austin as a Night Auditor! This overnight role is perfect for detail-oriented hospitality professionals seeking a dynamic work environment. You'll be the cornerstone of our overnight operations, ensuring seamless guest experiences while maintaining financial accuracy and security protocols. Enjoy competitive pay, comprehensive benefits, and the unique opportunity to work during Austin's vibrant nightlife hours.
Responsibilities
- Manage front desk operations during overnight shifts (11 PM - 7 AM)
- Process guest check-ins/check-outs with precision and efficiency
- Balance daily cash reports and reconcile transactions
- Respond to guest inquiries and resolve service issues promptly
- Monitor security systems and building access protocols
- Prepare end-of-day financial reports for management review
- Coordinate with housekeeping and maintenance teams for overnight needs
Qualifications
- Minimum 1 year hotel front desk experience required
- Strong proficiency in property management systems (Opera preferred)
- Excellent cash handling and reconciliation skills
- Exceptional customer service and problem-solving abilities
- Ability to work independently with minimal supervision
- Valid Texas driver's license and reliable transportation
- Flexibility to work weekends, holidays, and overnight shifts
- Basic knowledge of hotel security procedures