Job Description
Join our award-winning luxury hotel in the heart of Los Angeles as a Night Auditor! We're seeking a detail-oriented professional to manage overnight operations while delivering exceptional guest experiences. This role offers competitive compensation, comprehensive benefits, and career growth opportunities within a prestigious hospitality brand. Work independently in a dynamic environment where your organizational skills directly impact guest satisfaction and operational excellence.
Responsibilities
- Manage nightly front desk operations including check-ins/check-outs and guest requests
- Perform daily audits of guest accounts, cash handling, and financial transactions
- Coordinate with housekeeping and security teams for seamless overnight operations
- Respond to emergency situations and guest concerns with professionalism
- Maintain accurate records of incidents and guest interactions
- Prepare daily reports for management review
- Ensure compliance with hotel safety and security protocols
Qualifications
- 2+ years hotel front desk or night audit experience required
- Proficiency in Opera or PMS hotel management systems
- Strong mathematical aptitude and attention to detail
- Exceptional problem-solving and conflict resolution skills
- Ability to work independently with minimal supervision
- Valid California driver's license (if required for property errands)
- Flexible availability including weekends and holidays