Job Description
Join our prestigious downtown Detroit hotel as a Night Auditor and become the guardian of our overnight operations. This pivotal role blends front desk excellence with financial reconciliation in a vibrant 24/7 environment. Enjoy competitive pay, comprehensive benefits, and the unique opportunity to work during Detroit's most dynamic hours. Ideal for detail-oriented professionals seeking stability in the hospitality sector.
Responsibilities
- Manage guest check-ins/check-outs during overnight hours with exceptional service
- Process daily financial transactions and generate accurate reports
- Monitor security systems and respond to guest emergencies promptly
- Coordinate with housekeeping and maintenance teams for operational continuity
- Handle guest inquiries and resolve issues with professionalism
- Maintain accurate records of room statuses and guest data
- Execute end-of-day procedures and prepare for daytime operations
Qualifications
- High school diploma or equivalent required
- 1+ years hotel or hospitality experience preferred
- Proficient in property management systems (Opera, Fidelio)
- Strong mathematical aptitude and attention to detail
- Exceptional problem-solving and communication skills
- Ability to work independently during overnight shifts
- Valid Michigan driver's license (if required for errands)
- Flexible availability including weekends and holidays