Job Description
Join our award-winning team as a Night Auditor at the Grand Plaza Hotel Dallas! We're seeking a dedicated professional to ensure exceptional guest experiences during overnight hours. This pivotal role combines front desk operations with financial reconciliation in a dynamic 24/7 environment. Enjoy competitive compensation, comprehensive benefits, and opportunities for career growth in one of America's most vibrant cities.
Responsibilities
- Manage check-in/check-out procedures for late-night guests
- Perform daily reconciliation of guest accounts and payment systems
- Address guest inquiries and resolve service issues promptly
- Monitor security systems and respond to emergency protocols
- Prepare end-of-day financial reports for management review
- Coordinate with housekeeping and maintenance teams
- Complete administrative tasks including filing and data entry
Qualifications
- High school diploma or equivalent required
- Minimum 1 year hotel or hospitality experience
- Proficiency with hotel management systems (e.g., Opera)
- Strong mathematical and accounting aptitude
- Exceptional customer service communication skills
- Ability to work independently with minimal supervision
- Valid Texas driver's license preferred
- Flexible availability including weekends and holidays