Job Description
Join our award-winning downtown Detroit hotel for a dynamic night shift role! We're seeking a detail-oriented Night Auditor to ensure seamless overnight operations while providing exceptional guest experiences. This full-time position offers competitive pay, benefits, and growth opportunities in the heart of Detroit's revitalized downtown district. Perfect for night owls who thrive in fast-paced hospitality environments.
Responsibilities
- Manage overnight front desk operations including check-ins/check-outs and guest inquiries
- Perform daily reconciliation of guest accounts and financial transactions
- Monitor security systems and respond to emergency situations
- Coordinate with housekeeping and maintenance teams for overnight requests
- Prepare end-of-day reports and manage cash handling procedures
- Act as primary point of contact for guest concerns during overnight hours
Qualifications
- Previous hotel front desk or night auditor experience preferred
- Strong mathematical aptitude and attention to detail
- Ability to work independently with minimal supervision
- Excellent communication and conflict resolution skills
- Flexible schedule availability including weekends and holidays
- Basic knowledge of hotel management systems (e.g., Opera, PMS)
- High school diploma or equivalent required