Job Description
Join the vibrant energy of Washington DC's nightlife as our Night Auditor at The Grand Capital Hotel. This premium opportunity offers competitive compensation, comprehensive benefits, and the chance to work in one of the capital's most iconic luxury properties. Embrace the unique rhythm of overnight operations while delivering exceptional service to our discerning clientele.
Our night shift team enjoys exclusive perks including complimentary meals, career development programs, and a supportive work environment. Ideal for individuals who thrive in dynamic settings and appreciate the tranquility of after-hours hospitality.
Responsibilities
- Manage front desk operations during overnight hours, including check-ins/check-outs and guest assistance
- Perform daily reconciliation of guest accounts and prepare financial reports
- Oversee security protocols and monitor surveillance systems
- Coordinate with housekeeping and maintenance teams for urgent requests
- Handle guest inquiries with professionalism and discretion
- Maintain accurate records of all transactions and incidents
- Prepare end-of-night reports for management review
Qualifications
- Minimum 2 years hotel front desk or night audit experience
- Proficiency in property management systems (e.g., Opera, Fidelio)
- Exceptional communication and problem-solving skills
- Ability to work independently and make sound decisions
- Valid Washington DC hospitality license or willingness to obtain
- Flexible availability including weekends and holidays
- Basic knowledge of hotel accounting procedures
- High attention to detail and accuracy in financial tasks