Job Description
Are you a night owl seeking a stable, professional career in the hospitality industry? Baltimore Luxury Suites & Spa is currently looking for a detail-oriented Night Auditor to join our elite team. This is an excellent opportunity to work in a dynamic environment where you can utilize your organizational skills while enjoying the benefits of a night shift schedule.
As our Night Auditor, you will serve as the face of the hotel during the evening hours, ensuring our guests receive top-tier service while managing the night audit procedures. We offer a competitive pay rate, a supportive team culture, and the chance to work in one of the most historic cities in the United States.
Responsibilities
- Manage front desk operations, including check-ins, check-outs, and concierge services for late arrivals.
- Perform the nightly audit, balancing financial transactions, and generating accurate reports for management.
- Monitor security systems and conduct routine rounds of the property to ensure guest safety and asset protection.
- Respond to guest inquiries via phone, email, and in-person with a focus on problem-solving and hospitality.
- Process payments and handle currency exchange for international travelers.
- Maintain the cleanliness and organization of the front desk area and lobby.
- Collaborate with day staff to ensure a seamless transition of hotel operations.
Qualifications
- High school diploma or equivalent required; hospitality or hotel management certification is a plus.
- Previous experience as a Front Desk Agent or Night Auditor is preferred.
- Proficiency in Microsoft Office Suite and hotel Property Management Systems (PMS).
- Strong attention to detail and accuracy in financial reporting.
- Excellent communication and interpersonal skills.
- Ability to work independently and handle multiple tasks during a single shift.
- Flexibility to work nights, weekends, and holidays as needed.