Job Description
Join our award-winning team as a Night Front Desk Agent at our prestigious downtown San Diego hotel! This is your opportunity to launch a career in hospitality without prior experience. We provide comprehensive training and a supportive environment where your customer service skills shine. Enjoy competitive pay, flexible scheduling, and a vibrant night atmosphere. If you're a night owl who thrives in dynamic settings, apply today and become the welcoming face of our luxury property!
Responsibilities
- Provide exceptional guest check-in/check-out services during overnight hours
- Manage reservations and maintain accurate guest records
- Respond promptly to guest inquiries and resolve issues with professionalism
- Monitor security systems and ensure a safe environment
- Coordinate with housekeeping and maintenance teams
- Process payments and manage cash handling procedures
- Prepare end-of-night reports and documentation
Qualifications
- No prior experience required - we train all new hires!
- Exceptional communication and interpersonal skills
- Ability to work independently during overnight shifts
- Strong problem-solving abilities under pressure
- Basic computer proficiency (Microsoft Office)
- Valid work authorization in the United States
- Must be available to work weekends and holidays
- Positive attitude and commitment to guest satisfaction