Job Description
Launch your hospitality career with Grand City Hotels! We're seeking enthusiastic Night Shift Front Desk Agents in Memphis, TN. No experience required – we provide comprehensive training to help you succeed. Enjoy competitive pay, flexible schedules, and a vibrant work environment in the heart of the city. Join our team and become the first point of contact for our guests, delivering exceptional service during evening and overnight hours.
Responsibilities
- Manage guest check-in/check-out procedures with efficiency and warmth
- Handle reservation inquiries, room assignments, and billing transactions
- Respond to guest requests and resolve issues promptly
- Maintain accurate records using hotel management software
- Coordinate with housekeeping and security teams
- Process payments and manage cash drawer operations
- Uphold safety and security protocols during night shifts
Qualifications
- No prior experience required – training provided
- Strong communication and customer service skills
- Ability to work nights, weekends, and holidays
- Basic computer proficiency
- High school diploma or equivalent
- Professional appearance and demeanor
- Ability to multitask in a fast-paced environment
- Valid work authorization