Job Description
Join our vibrant team at Jacksonville Hospitality Group as a Night Front Desk Agent! We're seeking energetic, customer-focused individuals to create memorable experiences for our guests during evening hours. No prior experience required – we provide comprehensive training to help you succeed. Enjoy competitive pay, flexible scheduling, and opportunities for career advancement in the heart of Jacksonville's thriving hospitality scene.
Why Work With Us?
- Comprehensive paid training program
- Health benefits and retirement plans after 90 days
- Employee discounts on hotel stays and dining
- Clear career progression paths
Responsibilities
- Provide exceptional guest service via phone, email, and in-person interactions
- Manage check-in/check-out procedures efficiently
- Handle reservation inquiries and bookings
- Address guest concerns promptly and professionally
- Maintain accurate guest records and billing information
- Coordinate with housekeeping and maintenance teams
- Execute nightly audit procedures
Qualifications
- No experience required – training provided!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work independently during evening hours
- Proficient with basic computer systems
- Problem-solving mindset and attention to detail
- Flexible availability including weekends and holidays