Job Description
Join our award-winning team at Desert Sky Resorts as a Night Front Desk Agent! We're seeking charismatic professionals to deliver exceptional guest experiences during evening hours at our luxury Tucson property. Enjoy competitive pay, comprehensive benefits, and a vibrant work environment where your hospitality skills shine.
Why Work With Us? • 401(k) with company match • Health/dental/vision insurance • Free employee accommodation • Career advancement opportunities • Paid time off
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Handle guest inquiries with professionalism and problem-solving skills
- Process payments and manage cash drawer operations
- Coordinate with housekeeping and security teams
- Maintain accurate guest records and reservation details
- Respond to emergency situations following protocol
- Upsell hotel amenities and services
Qualifications
- Minimum 1 year hotel front desk experience
- Exceptional communication and customer service skills
- Ability to work independently during night shift hours
- Proficiency in Opera or similar PMS software
- Valid Arizona driver's license
- Flexible availability including weekends/holidays
- Basic first aid/CPR certification preferred
- Spanish fluency a plus