Job Description
Are you looking for a role that offers flexibility and a unique perspective on the city? Grand Central Hospitality is seeking a dedicated Night Shift Front Desk Agent to join our team in the heart of New York City.
As the face of our hotel during the quiet hours, you will ensure our late-night guests receive the same premium service as those arriving during the day. This role is perfect for individuals seeking a shift that fits around their personal schedule.
Why Join Us?
- Competitive hourly wage ($18.00 - $22.00).
- Flexible night shift schedule.
- Employee discounts on stays.
- Opportunity for growth within the hospitality industry.
Responsibilities
- Check-in and check-out guests efficiently during night hours.
- Answer phone calls and respond to in-person inquiries regarding hotel amenities and local attractions.
- Monitor security cameras and front desk areas to ensure safety and security.
- Handle cash transactions and process credit card payments accurately.
- Assist with luggage handling and valet services as needed.
- Ensure the front desk area is tidy and welcoming for late arrivals.
- Report maintenance issues to the management team promptly.
Qualifications
- High school diploma or GED required.
- Previous front desk or customer service experience preferred.
- Strong communication and interpersonal skills.
- Ability to work independently and solve problems during quiet periods.
- Must be available to work nights, weekends, and holidays.
- Basic computer proficiency (POS systems, Microsoft Office).
- Professional appearance and demeanor.