Job Description
Join our award-winning hospitality team as a Night Shift Front Desk Agent at Horizon Hospitality Group! We're seeking enthusiastic individuals to provide exceptional guest experiences during evening hours at our premium El Paso location. No experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing portfolio of Texas properties. Work in a modern, fast-paced environment where your smile and dedication make a difference. Apply today to become part of El Paso's premier hospitality team!
Responsibilities
- Deliver outstanding guest service during evening/night shifts including check-ins, check-outs, and concierge assistance
- Manage reservation systems and process payments accurately using PMS software
- Address guest inquiries and resolve issues promptly with a solutions-oriented approach
- Maintain security protocols and monitor property surveillance systems overnight
- Coordinate with housekeeping and maintenance teams for operational excellence
- Prepare end-of-shift reports and ensure accurate documentation
Qualifications
- No prior experience required – comprehensive training provided
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with learning new systems
- Ability to work independently and make sound decisions during overnight hours
- Flexible availability including weekends and holidays
- Valid Texas driver's license preferred (not required)