Job Description
Join our vibrant hospitality team as a Night Shift Front Desk Agent at Grand Plaza Hotel! We're seeking friendly, energetic individuals to be the first point of contact for our overnight guests. No prior experience is required – we provide comprehensive training to ensure your success. Enjoy competitive pay, flexible scheduling, and the opportunity to grow your career in the heart of San Antonio. If you're a people person with a positive attitude and availability for overnight shifts, apply today!
Responsibilities
- Check-in/check-out guests efficiently using hotel management systems
- Handle guest inquiries, complaints, and requests with professionalism
- Manage reservations and room assignments accurately
- Process payments and maintain financial records
- Coordinate with housekeeping and security teams
- Monitor hotel security during overnight hours
- Assist with emergency procedures as needed
Qualifications
- High school diploma or equivalent (GED)
- Excellent communication and customer service skills
- Ability to work independently and make sound decisions
- Basic computer proficiency
- Availability to work nights, weekends, and holidays
- Positive attitude and problem-solving abilities
- No experience required – training provided
- Must pass background check and drug screening