Job Description
Join our award-winning Denver hotel team as a Night Shift Front Desk Agent! We're seeking friendly, energetic individuals to provide exceptional guest experiences during evening hours. No hospitality experience required – we provide comprehensive training. Enjoy competitive pay, health benefits, and career growth opportunities in the heart of Denver's vibrant downtown. Perfect for night owls who thrive in fast-paced environments!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments accurately
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain financial records
- Coordinate with housekeeping and maintenance teams
- Monitor security systems and emergency procedures
- Prepare nightly reports and manage shift documentation
Qualifications
- High school diploma or equivalent (required)
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency (training provided)
- Ability to work independently during night shifts
- Customer service mindset with problem-solving aptitude
- Flexible schedule availability (weekends/holidays required)
- No prior experience necessary – training provided!