Job Description
Join our vibrant hospitality team at Grand Plaza Hotel & Suites as a Night Shift Front Desk Agent! No experience required – we provide comprehensive training for motivated individuals. Enjoy competitive pay, flexible scheduling, and career growth opportunities while serving guests in the heart of San Antonio's dynamic downtown. Perfect for night owls seeking a stable career with advancement potential.
Responsibilities
- Manage guest check-ins/checkouts efficiently using hotel management systems
- Handle guest inquiries and resolve issues with exceptional service
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Monitor security systems and ensure guest safety protocols
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to work nights, weekends, and holidays
- Attention to detail and problem-solving abilities
- Positive attitude and customer-focused mindset