Job Description
Join our vibrant Memphis hotel team as a Night Shift Front Desk Agent and kickstart your hospitality career! We're seeking energetic individuals with no prior experience to provide exceptional guest service during overnight hours. Enjoy competitive pay, comprehensive training, and a dynamic work environment in the heart of the city's entertainment district. If you're a people-person with strong organizational skills and a passion for creating memorable guest experiences, apply today!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage room reservations and occupancy reports
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate transaction records
- Coordinate with housekeeping and security teams
- Monitor safety protocols and emergency procedures
- Prepare end-of-night reports and manage key inventory
Qualifications
- No prior experience required - comprehensive training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with technology
- Ability to work independently during overnight shifts
- Problem-solving mindset and customer service orientation
- Flexibility to work weekends and holidays
- Valid Tennessee driver's license (if required for errands)