Job Description
Join Our Team as a Night Shift Front Desk Agent!
We are a premier hospitality brand looking for a friendly and reliable individual to join our Front Desk team. If you are looking for a job in the hospitality industry with no experience required, this is the perfect opportunity for you. We offer comprehensive training and a supportive environment to help you grow your career.
As a Night Shift Agent, you will be the face of our hotel, ensuring our guests have a comfortable and safe stay while they rest. We pride ourselves on excellent customer service and are looking for team members who share our passion for hospitality.
What We Offer:
- Competitive hourly pay ($15.00 - $18.00)
- Health, Dental, and Vision Insurance
- Employee Discounts on hotel stays and dining
- Paid Training and Career Advancement Opportunities
- Flexible Scheduling
Don't miss out on this chance to start your career in hospitality today. Apply now!
Responsibilities
- Guest Check-In/Out: Efficiently manage the check-in and check-out process for all guests, including verifying identity and processing payments securely.
- Phone Management: Answer and route incoming calls professionally, taking accurate messages when necessary.
- Lobby Management: Maintain a clean, organized, and welcoming lobby environment throughout the night shift.
- Security Duties: Monitor security cameras, conduct random room inspections, and ensure the safety and security of the property and guests.
- Guest Assistance: Respond to guest inquiries regarding local attractions, dining, and hotel amenities promptly and accurately.
- Wake-Up Calls: Accurately process and confirm wake-up calls for guests.
- Report Generation: Complete daily shift logs, report maintenance issues, and reconcile cash drawers at the end of the night.
Qualifications
- Availability: Must be available to work nights, weekends, and holidays as required.
- Communication: Excellent verbal communication skills with a friendly and professional demeanor.
- Computer Literacy: Basic computer skills and the ability to learn new software quickly.
- Attention to Detail: Ability to handle cash transactions accurately and pay close attention to details.
- Reliability: Punctual, dependable, and able to work well with minimal supervision.
- Physical Requirements: Ability to stand for long periods and lift moderate amounts of weight (e.g., luggage, supplies).
- Education: High school diploma or GED preferred (but not required for this entry-level role).