Job Description
Join our dynamic hospitality team at Grand City Hotels! We're seeking enthusiastic Night Shift Hotel Associates to deliver exceptional guest experiences while our city sleeps. No prior experience required – we provide comprehensive training and career growth opportunities. Enjoy competitive pay, flexible schedules, and a supportive work environment in the heart of Raleigh. Perfect for students, career changers, or night owls looking to enter the thriving hospitality industry!
Responsibilities
- Provide 24/7 front desk support including check-in/check-out processes
- Manage guest inquiries and resolve service requests promptly
- Monitor security systems and ensure property safety during night hours
- Perform nightly reconciliation of accounts and transaction reports
- Coordinate with housekeeping and maintenance teams for operational needs
- Uphold brand standards through professional guest interactions
Qualifications
- No experience required – open to all backgrounds!
- High school diploma or equivalent (GED accepted)
- Strong communication and customer service skills
- Ability to work independently during night shifts (10 PM - 6 AM)
- Basic computer proficiency with willingness to learn new systems
- Reliable transportation and punctuality
- Positive attitude with problem-solving mindset