Job Description
Join Georgia's premier luxury hotel chain for an exciting Night Shift Hotel Associate role! We're seeking passionate night owls to deliver exceptional guest experiences during overnight hours. Enjoy competitive pay, comprehensive benefits, and career growth in Atlanta's vibrant hospitality scene. Work in a dynamic environment where your dedication shines brightest when others sleep.
Responsibilities
- Provide 24/7 guest assistance including check-ins, check-outs, and special requests
- Monitor hotel security systems and respond to emergency protocols
- Coordinate with housekeeping and maintenance teams for overnight operations
- Handle guest complaints with professionalism and resolve issues promptly
- Complete nightly reconciliation reports and financial transactions
- Conduct property inspections to ensure safety and cleanliness standards
- Assist with valet services and guest transportation coordination
Qualifications
- Minimum 1 year hotel or hospitality experience required
- Exceptional communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Valid Georgia driver's license and clean driving record
- Flexible availability including weekends and holidays
- Proficient in hotel management software (Opera preferred)
- Basic first aid/CPR certification preferred