Job Description
Join Milwaukee's premier hospitality destination for an exciting night shift opportunity! As a Night Shift Hotel Associate, you'll be the backbone of our late-night operations, ensuring seamless guest experiences while Milwaukee sleeps. We offer competitive compensation, premium benefits, and a dynamic team environment where your dedication is rewarded.
What We Offer:
- Industry-leading hourly pay plus performance incentives
- Comprehensive health benefits package
- Tuition reimbursement programs
- Exclusive employee discounts and perks
Perfect for night owls seeking stability in Milwaukee's thriving hospitality scene. Apply today to become part of our award-winning team!
Responsibilities
- Manage seamless guest check-ins/check-outs during night hours using PMS systems
- Monitor security protocols and respond to emergency situations promptly
- Handle guest inquiries with exceptional service standards
- Perform nightly audits of guest rooms and public areas
- Coordinate with housekeeping and maintenance teams for urgent requests
- Prepare daily reports and operational summaries for management
- Uphold brand standards across all guest touchpoints
Qualifications
- Minimum 1 year hotel/hospitality experience required
- Proficiency in hotel management software (Opera, etc.)
- Ability to work independently with minimal supervision
- Strong problem-solving and conflict resolution skills
- Valid Wisconsin driver's license preferred
- Flexible availability including weekends/holidays
- Ability to lift 30lbs and stand for extended periods